Shipping Policy
Last updated: October 2026
1. Order Processing & Delivery
Orders are typically processed and shipped within 5 business days after they are placed.
We process and ship orders Monday through Friday, excluding weekends and public holidays. Orders placed on a Saturday, Sunday, or public holiday will begin processing on the next business day.
Once your order has shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing, where applicable. This delivery estimate starts after shipment and does not include order processing time.
Delivery times are estimates only. Customs inspections, severe weather, public holidays, carrier-related delays, and other circumstances beyond our control may affect when your order arrives.
2. Order Tracking
After your order has shipped, you will receive a Shipping Confirmation Email containing your tracking number.
You can track your shipment by entering that number at www.17track.net.
3. Shipping Rates & Customs Charges
Shipping costs are calculated at checkout based on your delivery destination, the items in your order, your selected shipping method, and any applicable promotional offers. The final shipping cost will be displayed before you complete your purchase.
Any customs duties, taxes, or import fees imposed by your country or region are the customer's responsibility unless otherwise stated.
4. Shipping Destinations
We currently ship to customers worldwide, subject to carrier availability and logistics restrictions.
If we are unable to ship to your location, Customer Support will contact you promptly to discuss alternative arrangements or issue a full refund if necessary. Please contact us if you have questions about shipping availability for your destination.
5. Changing Your Shipping Address
If you need to change your shipping address, please contact Customer Support as soon as possible.
Address changes are accepted before 11:00 PM (PDT, GMT-7) on the same day the order is placed, provided the order has not entered processing or been shipped.
Once this deadline has passed, or the order has entered processing or been shipped, we are unable to modify the shipping address.
6. Shipping to an Alternate Address
You may have your order delivered to an address different from your billing address. Please check that all shipping details are accurate and complete before you finish checkout.
7. Shipping Methods & Fulfillment
Depending on inventory availability, some products may ship directly from our domestic warehouses, while others may be manufactured and shipped from our facilities in the United States, Canada, or Australia.
We work with international shipping carriers, including FedEx, DHL, UPS, EMS, SF Express, and their local delivery partners, to deliver orders worldwide.
8. Lost or Delayed Packages
If your order has not arrived within the estimated delivery time, please contact Customer Support. We will work with the shipping carrier to investigate the shipment and help resolve the issue as quickly as possible.
Although we cannot guarantee carrier transit times, we will make every reasonable effort to help locate your package and provide updates on its status.
9. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete information provided by the customer.
If you notice an error, please contact Customer Support immediately. We will do our best to update eligible orders before processing or shipment, subject to the deadline and conditions in Section 5.
CUSTOMER SUPPORT
Email: service@everzuno.com
Customer Support contact details are also included in your Order Confirmation Email for convenient reference.